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I can't connect to camera

PostPosted: Fri Jan 12, 2018 2:39 am
by makisbest
Hi

I have IP Cam Viewer Basic with license.
I try to connect to a CB-BI1336FM Mini Outdoor Network Bullet Camera
but I have not succeeded yet.

Everything I try didn't pass.

Any suggestion?

Thank you.

Re: I can't connect to camera

PostPosted: Mon Jan 29, 2018 8:17 pm
by admin
see Scan Camera below, or worse case, see contact info below:

ps. most p2p cameras have a rtsp, onvif or hidden web interface (ask vendor).

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https://hit-mob.com/ip-cam-viewer-andro ... port-list/

There's probably a compatible driver already in the app. Use Scan Camera function to find compatible drivers.

If you only want Wifi access to camera, then first verify network accessibility by viewing your camera/dvr's login page using the phone/tablet browser.

If you want 2/3/4g access to camera, then verify network setup by viewing your camera/dvr using a PC IE browser from OUTSIDE your home wifi. Next, your phone/tablet browser should be able to load the login page but viewing may not be possible due to lack of active-x IE controls.
See this link for info: https://hit-mob.com/forums/viewtopic.php?f=8&t=47

Once that works, then try my app. The "Scan Camera" function can help when you're not sure of the make/model. Try scanning the device's WEB/MEDIA/MOBILE/DATA ports (shown in device settings).

If Scan Camera return no results, then try to find a driver by DVR port or by login screen:
https://hit-mob.com/contact/default-ports-for-devices/
https://hit-mob.com/contact/login-screens-for-devices/

If you still have problems, AFTER scanning ALL device ports and reading all links, then give me temporary access to it and I'll put it into my work queue. Just email me the web login URL and a temporary username/password.

Also, include the make/model and a product url link (if possible).

Thanks,
Rob

https://hit-mob.com/ip-cam-viewer-android/
https://hit-mob.com/ip-camera-viewer-ios/

ps. You can also use the generic Onvif driver or the Generic URL / RTSP drivers for modern cameras.