IP Cam Viewer     My Amazon IP Cameras    

Amcrest ProHD 1080P and IR lights

Support for my free Android Applications.

Amcrest ProHD 1080P and IR lights

Postby gedelmann » Sat Feb 27, 2016 10:46 am

Hi,

I have a Amcrest ProHD 1080P, IP2M-841 and use IP Cam viewer v5.9.8. The "Light Option" fails to turn the IR lights on or off.

Any suggestions are welcome.

Thanks,

Georg
gedelmann
 
Posts: 1
Joined: Thu Feb 25, 2016 4:08 pm

Re: Amcrest ProHD 1080P and IR lights

Postby admin » Tue Apr 12, 2016 11:19 pm

- check device support: http://hit-mob.com/ip-cam-viewer-androi ... port-list/

- make sure user account has proper permissions (operator/admin), reboot camera

- goto Edit Camera and read driver requirements (if any) below Host / IP field

- use Scan Camera over all device ports to find other compatible drivers

- absolute worst case, email me with remote access and I'll put it into my work queue
User avatar
admin
Site Admin
 
Posts: 175
Joined: Sun Feb 08, 2009 11:19 am

Re: Amcrest ProHD 1080P and IR lights

Postby jacknwater » Tue Dec 06, 2016 6:55 pm

Did you figure this out?
I'm having same problem.

gedelmann wrote:Hi,

I have a Amcrest ProHD 1080P, IP2M-841 and use IP Cam viewer v5.9.8. The "Light Option" fails to turn the IR lights on or off.

Any suggestions are welcome.

Thanks,

Georg
jacknwater
 
Posts: 3
Joined: Mon Dec 05, 2016 8:07 am

Re: Amcrest ProHD 1080P and IR lights

Postby jacknwater » Tue Dec 06, 2016 7:28 pm

The driver requirements say:
Select H264 video codec and G711A audio codec in the camera settings. Enter stream number in Ch. # field.

Where do you select the codecs? Where is the camera settings? Is it In Amcrests software (i dont see these anywhere in it) or in the app?
Thanks


admin wrote:- check device support: http://hit-mob.com/ip-cam-viewer-androi ... port-list/

- make sure user account has proper permissions (operator/admin), reboot camera

- goto Edit Camera and read driver requirements (if any) below Host / IP field

- use Scan Camera over all device ports to find other compatible drivers

- absolute worst case, email me with remote access and I'll put it into my work queue
jacknwater
 
Posts: 3
Joined: Mon Dec 05, 2016 8:07 am


Return to Support

Who is online

Users browsing this forum: No registered users and 1 guest